STROUD BREWERY – TERMS & CONDITIONS (WEBSITE & VENUE USE)

1. ABOUT US

These Terms & Conditions apply to the use of the website and services provided by Stroud Brewery Ltd (“we”, “us”, “our”), including event attendance, venue hire and purchases.

By using our website, booking an event, hiring our venue or attending our premises, you agree to these Terms & Conditions.

2. GENERAL VENUE USE (ALL VISITORS & ATTENDEES)

2.1 Behaviour

Stroud Brewery is committed to providing a welcoming, safe and respectful environment for all visitors.

All guests must:

  • behave respectfully towards staff, customers, performers, speakers and other attendees;
  • comply with all reasonable instructions given by Brewery staff or security personnel;
  • refrain from abusive, threatening, intimidating, discriminatory or harassing behaviour;
  • avoid conduct that disrupts the operation of the venue or materially interferes with the enjoyment of other guests;
  • comply with all applicable laws and licensing requirements.

We reserve the right to refuse entry, refuse service, remove any individual from the premises, or require an attendee to leave without refund where we reasonably believe their behaviour presents a risk to the safety, wellbeing or enjoyment of others, or to the operation of the venue.

2.2 Safety & Compliance

All visitors must comply with:

  • all health and safety requirements;
  • fire safety procedures;
  • licensing requirements under the Licensing Act 2003;
  • any reasonable instructions given by Brewery staff or appointed security personnel.

2.3 Food & Drink

Unless agreed in writing beforehand:

  • external food or drink may not be brought onto the premises;
  • alcohol purchased elsewhere may not be consumed on site.

We reserve the right to refuse the sale or service of alcohol in accordance with licensing legislation.

2.4 Personal Property

Visitors remain responsible for their personal belongings.

Stroud Brewery accepts no responsibility for:

  • lost, stolen or damaged property;
  • vehicles parked on site;
  • personal items left unattended.

3. EVENT TICKETS & ATTENDANCE

3.1 Ticket Purchases

Unless otherwise stated:

  • tickets are non-transferable;
  • tickets are non-refundable except where required by law.

3.2 Event Changes & Cancellation

We reserve the right to amend event details, substitute speakers or performers, reschedule events or cancel events where reasonably necessary.

Where Stroud Brewery cancels an event, ticket holders will be entitled to a refund of the ticket price only. No additional compensation shall be payable.

3.3 Refusal of Entry

We may refuse entry or remove attendees where:

  • the event has reached capacity;
  • there are safety, security or licensing concerns;
  • the attendee fails to comply with these Terms & Conditions;
  • behaviour is considered abusive, threatening, disruptive or otherwise inappropriate.

3.4 Photography & Recording

Photography, filming or recording may take place during events for promotional or operational purposes.

By attending an event, you acknowledge that you may appear in such material. If you do not wish to be included, please notify a member of staff upon arrival.

4. VENUE HIRE

The following terms apply to all private room bookings and venue hire at Stroud Brewery.

4.1 Venue Hire Policy

Stroud Brewery operates as an independent commercial hospitality business and certified B-Corp. To maintain our primary focus on community, arts and local sustainability, our private event spaces are managed under a two-tiered neutrality and safety framework.

This policy is intended to provide a consistent operational framework for venue hire decisions and should not be interpreted as expressing support for or opposition to any lawful political, philosophical, religious or social viewpoint.

Political Partisanship

The brewery maintains strict organisational neutrality.

We do not host:

  • single-party political meetings;
  • internal branch meetings or AGMs;
  • partisan campaign launches;
  • political fundraising events; or
  • political recruitment events,

for any registered political party.

This policy applies consistently across all registered political parties.

We do, however, welcome balanced, multi-party democratic panels, independent election hustings, and non-partisan civic or community events.

Public Assemblies, Literary & Cultural Events

We welcome private bookings for educational, literary, cultural and community discussions.

Where a booking is considered high-profile or likely to require additional operational management, it may be subject to an Operational Risk Assessment.

Stroud Brewery reserves the right to decline or cancel a booking where it reasonably determines that the event cannot be safely or appropriately accommodated, having regard to:

  • operational capacity;
  • staffing;
  • security requirements;
  • licensing obligations;
  • contractual compliance;
  • venue suitability; or
  • other legitimate business considerations.

Any such decision will be made on the basis of these objective operational and commercial considerations and not because of the lawful political, philosophical, religious or other protected views of the organiser.

4.2 Venue Hire Agreement

All venue hire is subject to a separate Venue Hire Agreement, which forms part of these Terms & Conditions.

By making a booking, the Hirer agrees to comply with the Venue Hire Agreement together with any additional conditions communicated by Stroud Brewery.

4.3 Responsibilities of the Hirer

The Hirer is responsible for:

  • the conduct, safety and supervision of all attendees;
  • ensuring compliance with all applicable laws and regulations;
  • ensuring attendees comply with these Terms & Conditions, the Venue Hire Agreement and any reasonable instructions given by Brewery staff;
  • preventing damage to the venue and its contents.

4.4 Brand & Publicity

Venue hire does not constitute endorsement by Stroud Brewery of any organiser, speaker or event.

Organisers must not use Stroud Brewery’s name, branding, logos or imagery in any manner that could reasonably imply sponsorship, endorsement or affiliation without our prior written permission.

4.5 Insurance

Where required, the Hirer must maintain public liability insurance with a minimum cover of £5,000,000 and ensure that any third-party contractors engaged for the event hold appropriate insurance.

4.6 Health & Safety

The Hirer must:

  • comply with all applicable health and safety legislation;
  • undertake any necessary risk assessments;
  • report incidents promptly to Brewery staff;
  • maintain safe use of the venue throughout the event.

4.7 Prohibited Activities

The Hirer must not:

  • permit unlawful or unsafe activities;
  • use the venue in any manner that may compromise licensing compliance;
  • bring external food or drink onto the premises without prior written permission;
  • display or distribute material that implies endorsement by Stroud Brewery without prior written consent.

4.8 Bookings & Payments

A non-refundable deposit of 25% secures the booking.

The remaining balance is payable one month before the event date.

Cancellation charges are:

  • more than four weeks before the event: deposit retained;
  • within four weeks: 50% of the booking value;
  • within one week: 100% of the booking value.

4.9 Cancellation by Stroud Brewery

We reserve the right to decline, cancel or terminate a booking where:

  • the organiser breaches these Terms or the Venue Hire Agreement;
  • operational, staffing, security or licensing considerations mean the event cannot reasonably be accommodated;
  • the venue becomes unavailable due to circumstances beyond our reasonable control;
  • continuing the event would present a risk to the safety of staff, customers or attendees.

Where Stroud Brewery cancels a booking, any payments already received will be refunded unless the cancellation results from a breach of these Terms or the Venue Hire Agreement by the Hirer.

5. WEBSITE USE

5.1 Accuracy of Information

We aim to ensure that information on our website is accurate and up to date. However, information may change without notice and we do not guarantee that all content will always be complete, accurate or current.

5.2 Intellectual Property

All text, graphics, photographs, logos, branding and other content displayed on this website remain the property of Stroud Brewery Ltd unless otherwise stated.

No content may be copied, reproduced or used without prior written permission.

5.3 External Links

Our website may contain links to third-party websites.

We accept no responsibility for the content, availability or privacy practices of external websites.

6. LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any liability which cannot be excluded by law.

Subject to the above, Stroud Brewery shall not be liable for any indirect or consequential loss arising from use of the website, attendance at events or venue hire.

Where permitted by law, our total liability shall not exceed the amount paid by the customer for the relevant service or booking.

Nothing in these Terms affects your statutory rights as a consumer.

7. FORCE MAJEURE

We shall not be liable for any delay, cancellation or failure to perform our obligations where this results from circumstances beyond our reasonable control, including (but not limited to):

  • extreme weather;
  • government restrictions;
  • public emergencies;
  • supplier failures;
  • industrial disputes;
  • utility failures;
  • acts of terrorism; or
  • any other event beyond our reasonable control.

8. PRIVACY

We process personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

9. GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. CHANGES TO THESE TERMS

We may amend these Terms & Conditions from time to time.

The latest version will always be published on our website. Continued use of our website, services or venue constitutes acceptance of the updated Terms.

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